Privacy Notice

Meeting Point Psychotherapy provides online psychotherapy to clients in Ontario. This notice explains how we handle information when you visit the website, contact us, book, or receive care.

Website enquiries

The contact form sends your name, email address, and message to the practice inbox so we can respond. Please keep your message general. Do not include symptoms, diagnoses, medical history, or other sensitive information. Ask us how to share sensitive information securely.

Booking and care

Booking links open Jane. For information about how Jane handles information on its platform, see Jane’s Privacy Notice. Contact the practice about your booking information or clinical records.

When you receive psychotherapy, we collect information needed to provide care, document sessions, manage appointments and billing, and meet professional and legal obligations. We use or share personal health information with your consent or when permitted or required by law.

Website operation and search reporting

Hostinger hosts this website and may log technical information, such as IP addresses and page requests, to run and protect it. We use Google Search Console to review how the website appears in Google Search. This reporting is separate from the contact form and clinical records.

Keeping information

We keep general enquiries as needed to respond and follow up. If an enquiry becomes part of a client record, we handle it under the record-keeping requirements that apply to that record. We keep clinical records for the periods required by applicable law and professional standards.

Privacy questions, access and corrections

To ask about our information practices, or request access to or correction of your personal health information, email info@meetingpointpsychotherapy.com with “Privacy” in the subject line. Leave sensitive details out of your initial email and ask how to continue securely. For privacy complaints, email us or contact the Information and Privacy Commissioner of Ontario.